FAQs
FAQS
Shipping & Payment Methods
1. How Much Is the Shipping Cost?
For most countries, standard shipping is free for orders of at least US$60; orders below US$60 have a US$20 shipping fee.
For Norway, Iceland and Cyprus, the shipping policy lists US$120 per piece. Read destination exceptions and delivery timing.
For Norway, Iceland and Cyprus, the shipping policy lists US$120 per piece. Read destination exceptions and delivery timing.
2. What Payment Methods Do You Accept?
We currently accept PayPal as our primary payment method.
Order Management & Tracking
1. How Can I Track My Order?
We’ll email you a tracking number once your order ships. You can track it at https://www.17track.net/en or reach out to [email protected].
2. Can I Modify or Cancel My Order After Placing It?
The return policy allows changes or cancellation within 24 hours. Orders that have already shipped cannot be changed or canceled. Email [email protected] promptly and read the full cancellation terms, charges and exceptions.
About Return
1. What Is Your Return Policy?
You may request a return within 14 days of receiving your order. Items must be unused, in original packaging, and complete. Return shipping costs and a restocking fee may apply.
2. Do I Have to Pay for Return Shipping?
Yes. Customers are responsible for all return and exchange shipping fees.
Contact Us
If your question isn’t listed above, feel free to reach out to us!
Email [email protected] with your product link or order number and question. For a return request, follow the approval process in the Refund & Return Policy.