about us

Who We Are

Bionatshop is an online skincare store with cleansers, serums, creams, eye care, sunscreen and body care. The collection includes Arencia products and products named with TriHex Technology.

We present each item with its own product description and available package information so you can compare the options before ordering. Product-specific claims should be read with that product’s label and directions.

Compare the actual formula

Our listings describe different formulas, including hyaluronic acid and ceramide serums, niacinamide serums, cleansers and facial oils. Ingredients vary by product; the range is not presented as one shared formulation.

Choose by format and package

Compare the oil, foam, cream, balm, mist and hydrogel formats. Some listings provide a measured amount, such as 30 ml serum, 80 ml or 110 ml cream, or 60 eye patches. Check the exact product page for the selected item.

Read the directions for each item

A wash-off cleanser and an overnight serum have different directions. The product page provides the item’s own instructions; contact [email protected] if you need help identifying a listing.

About Bionatshop

Before ordering, review our Shipping Policy and Refund & Return Policy for destinations, timing, charges and return conditions.

For product or order questions, email [email protected]. Our FAQs also cover shipping, order changes and returns.