We place the highest importance on intellectual property rights, including copyrights, trademarks, patents, designs, and trade secrets. We are committed to upholding the protection of these rights and ensuring the legitimacy of all products, formulations, images, and content displayed on our website bionatshop.com.
However, with the vast range of skincare products, educational materials, and visuals we offer, unintentional oversights may occasionally occur.
If you are the owner of any intellectual property or an authorized representative and believe that any product, image, text, or other content on our website infringes your rights, please kindly contact us immediately. We promise to promptly investigate and take appropriate measures to address legitimate concerns.
To submit a copyright or trademark infringement claim, please send the following details to: [email protected]
- Evidence of your identity, confirming that you are the rightful owner or an authorized representative of the copyrighted work or trademark in question.
- A detailed description of the infringed material, including the exact location on our website (e.g., product URL, page link, or image filename).
- Adequate contact information (your address, phone number, and email) so we can communicate with you or your authorized agent.
- A clear statement expressing your good-faith belief that the disputed use is not authorized by the copyright/trademark owner, their agent, or the law.
- Information identifying the infringed work (e.g., “Copyright © 2025 [Your Name/Company]” or “Trademark Registration No. XXXXXXX”).
- For trademark claims, please include the registration number (if applicable), a link to the original source/publication, the URL of the allegedly infringing content, and any additional proof of ownership or authorization.
Please note that the email address [email protected] is reserved exclusively for copyright and trademark infringement notifications. For all other inquiries (orders, products, returns, etc.), please use our regular support email: [email protected].
We are committed to addressing legitimate complaints swiftly and in good faith. However, submitting a false or bad-faith infringement notice may result in legal consequences, including liability for damages and attorney fees. If you are unsure about the material, we strongly recommend consulting a legal expert before submitting a notice.
We value intellectual property rights and look forward to working cooperatively with rights holders to resolve any valid concerns.
Thank you for helping us maintain a respectful and lawful online environment.
Bionatshop Team