Shipping & Delivery


All prices are shown in € or $ depending on client preferences and are subject to change without previous notification. Payments can be made through bank transfer or via Pay Pal.



Delivery will be made at the address specified by the customer when ordering. If no one is present at time of delivery the delivery company will leave notification in your letter box explaining where your item can be collected.

Delivery cannot be sent to a PO Box or letterbox of any kind.


At, shipping charges are free within the whole of Europe for orders over 30€/$. In case the order is under 30€/$, transportation costs will be 9,99€/$. 

In case the order is under 30€/$, transportation costs for worldwide shipping will be 15€/$. In case the final order is over 30€/$, transportation costs will be 9,99€$. Please note that some International orders may be subject to additional shipping fees. These fees are controlled by each countries internal shipping agent and are outside the control of Bionatshop. Please note that the recipient of the parcel is responsible for paying any customs charges.

Delay upon delivery dates does not justify any kind of compensation to customers.


Please let us know if you wish to return an item within 14 days of receipt by requesting an authorization by email. No refund or exchange can be given for unauthorized returns. 

You are required to take reasonable care of items. Please return an item in its original and undamaged packaging with all of its components. Once received the returned items we will proceed to refund the total value.